Resolved: OneDrive Error 0x8007016A – Cloud File Provider Not Running

Resolved: OneDrive Error 0x8007016A – Cloud File Provider Not Running

OneDrive is a cloud storage service that allows users to store and access their files from anywhere. However, sometimes users may encounter errors that prevent them from using OneDrive properly. One such common error is the 0x8007016A error, which indicates that the “Cloud File Provider is not running.” This error can prevent users from syncing their files, accessing OneDrive folders, and using other OneDrive features.

Troubleshooting Steps:

If you’re encountering the OneDrive error 0x8007016A, follow these troubleshooting steps to resolve the issue:

1. Restart OneDrive:

A simple restart can often fix temporary glitches or conflicts that might be causing the error. Close the OneDrive app (if it’s open) and then relaunch it.

2. Check for Windows Updates:

Ensure your Windows system is up to date with the latest patches and updates. These updates often include bug fixes and security enhancements that might resolve compatibility issues with OneDrive.

1. Open the Settings app (Win + I).

   

2. Go to Update & Security > Windows Update.

   

3. Click on Check for updates.

4. Install any available updates and restart your computer.

3. Disable Files On-Demand:

Files On-Demand is a feature in OneDrive that allows you to save space on your computer by storing files in the cloud and only downloading them when you need them. However, in some cases, this feature can cause issues. Try disabling Files On-Demand and see if the error persists.

1. Right-click on the OneDrive icon in the taskbar notification area.

2. Select Settings.

3. In the Settings window, go to the General tab.

4. Under Files On-Demand, uncheck the box next to Save space and download files as you use them.

5. Click OK.

4. Reset OneDrive:

Resetting OneDrive can clear any temporary data or corrupted settings that might be causing the error. To reset OneDrive:

1. Right-click on the OneDrive icon in the taskbar notification area.

2. Select Settings.

3. In the Settings window, go to the Accounts tab.

4. Click on Unlink this account.

5. A confirmation message will appear. Click Unlink account.

6. Once the account is unlinked, close the Settings window.

7. Right-click on the OneDrive icon in the taskbar notification area again.

8. Select Set up OneDrive.

9. Follow the on-screen instructions to set up OneDrive again.

5. Reinstall OneDrive:

If the issue persists, try reinstalling OneDrive. This will remove and reinstall the OneDrive application, which can sometimes fix problems.

1. Open the Control Panel.

2. Go to Programs and Features.

3. Locate Microsoft OneDrive in the list of programs.

4. Click on Uninstall/Change.

5. Select Uninstall and follow the on-screen instructions to uninstall OneDrive.

6. Once OneDrive is uninstalled, download and install the latest version from the Microsoft website: https://www.microsoft.com/en-ca/microsoft-365/onedrive/download

Additional Tips:

• If you’re using an antivirus or firewall software, try temporarily disabling it to see if it’s interfering with OneDrive.

• Run a full system scan with your antivirus software to detect and remove any potential malware infections.

• Check for any pending updates for your graphics card drivers and other essential drivers.

If the issue persists after trying all these troubleshooting steps, it might be a more serious problem requiring professional assistance. Consider contacting Microsoft support or a qualified computer technician for further assistance.