Resolve Feature Update Error 0x80070002 for Windows 10 Version 1903

Resolve Feature Update Error 0x80070002 for Windows 10 Version 1903

The release of Windows 10, Version 1903 (also known as the May 2019 Update) brought new features and improvements to the popular operating system. However, some users encountered an error code 0x80070002 while attempting to install the feature update. This error can be frustrating, preventing you from enjoying the latest updates and security enhancements.

If you’re facing this error, don’t worry! This guide will provide you with effective troubleshooting steps to fix the feature update to Windows 10, Version 1903, and get your system up to date.

Causes of Error 0x80070002

The exact cause of error 0x80070002 can vary, but it’s often related to issues with the Windows Update service or corrupted system files. Here are some potential culprits:

• Corrupted Windows Update components: If the files responsible for managing Windows updates are damaged, it can lead to installation errors.

• Incorrect system date and time: An incorrect system date or time can interfere with the update process.

• Background services interfering with updates: Certain background services might conflict with the update process, causing it to fail.

• Pending updates: If there are pending updates that need to be installed, it can sometimes cause issues with feature updates.

• Antivirus or firewall interference: In rare cases, antivirus or firewall software can block or interfere with the Windows Update process.

Troubleshooting Steps to Fix the Error

Before proceeding, ensure you have a stable internet connection and that your computer meets the minimum system requirements for Windows 10, Version 1903.

Method 1: Check System Date and Time

1. Access Date and Time settings:

   a. Right-click on the clock in the taskbar and select “Adjust date/time.”

   b. Alternatively, open the Settings app and go to “Time & Language” > “Date & time.”

2. Verify date and time:

   a. Ensure that the date, time, and time zone are set correctly.

3. Set date and time automatically (recommended):

   a. Toggle the switch next to “Set time automatically” to the “On” position.

   b. If the issue persists, try setting the date and time manually.

4. Restart your computer:

   a. Restart your computer and check if you can install the feature update without any errors.

Method 2: Restart Windows Update Services

1. Open Services:

   a. Press the Windows key + R to open the Run dialog box. b. Type “services.msc” and press Enter to open the Services console.

2. Locate relevant services:

   a. In the Services list, find and right-click on the following services:

   i. Windows Update ii. Background Intelligent Transfer Service (BITS) iii. Cryptographic Services

3. Restart the services:

   a. Select “Restart” from the context menu for each service.

4. Check for updates:

   a. Open the Settings app and go to “Update & Security” > “Windows Update.” b. Click on the “Check for updates” button.

5. Install the feature update:

   a. If the feature update is available, follow the on-screen instructions to download and install it.

Method 3: Run System File Checker (SFC)

1. Open Command Prompt as Administrator:

   a. Press the Windows key + X, then select “Command Prompt (Admin).”

2. Run SFC scan:

   a. In the Command Prompt window, type the following command and press Enter:

   sfc /scannow
   

3. Restart your computer:

   a. Once the SFC scan is complete, restart your computer.

4. Check for updates:

   a. Repeat steps 4 and 5 from Method 2 to check for and install the feature update.

Method 4: Run DISM Tool

1. Open Command Prompt as Administrator:

   a. Repeat step 1 from Method 3

   2. Run DISM commands:

      a. In the Command Prompt window, execute the following commands one at a time, pressing Enter after each command:

      DISM.exe /Online /Cleanup-image /Scanhealth
      DISM.exe /Online /Cleanup-image /Restorehealth
      DISM.exe /Online /Cleanup-image /Checkhealth
      

   3. Restart your computer:

      a. Once the DISM commands have finished executing, restart your computer.

   4. Check for updates:

      a. Repeat steps 4 and 5 from Method 2 to check for and install the feature update.

   Method 5: Temporarily Disable Antivirus or Firewall

   1. Disable antivirus software:

      a. Temporarily disable your antivirus software according to its specific instructions.

   2. Disable firewall:

      a. Open the Windows Defender Security Center. b. Go to “Firewall & network protection” > “Advanced settings.” c. Under “Domain profile,” select “Turn off Windows Defender Firewall.” d. Repeat the same steps for “Private profile.”

   3. Check for updates:

      a. Repeat steps 4 and 5 from Method 2 to check for and install the feature update.

   4. Re-enable antivirus and firewall:

      a. Once the feature update is installed successfully, re-enable your antivirus software and Windows Defender Firewall.

   Additional Tips:

   • Create a new user profile:

     a. In rare cases, a corrupted user profile can cause issues with updates. Try creating a new user profile to see if the feature update installs without errors.

     b. To create a new profile, open Settings and go to “Accounts” > “Family & other users.” c. Click on “Add a family member” and follow the on-screen instructions to create a new local account.

   • Seek professional help:

     a. If you’ve exhausted all troubleshooting steps and the feature update still fails to install, consider seeking help from a computer technician or contacting Microsoft support for further assistance.

   Conclusion:

   By following these troubleshooting steps and tips, you should be able to resolve the error 0x80070002 and successfully install the feature update to Windows 10, Version 1903. Remember to keep your Windows system up to date, run regular system scans, and don’t hesitate to seek help if needed.