Introduction
Mitel is a global provider of unified communications and collaboration solutions for businesses. They are headquartered in Ottawa, Canada, with offices around the world including: North America; Europe; Asia Pacific/Japan; Middle East & Africa; Latin America
Company History
Mitel was founded in 1968, and it has since grown to become one of the largest providers of unified communication solutions.
The company’s history is marked by a number of significant events that shaped its development over time:
Stock Information
The stock symbol for Mitel is MTL. The company’s headquarters are located in Ottawa, Canada.
Website and Contact Information
Official Website: https://www.mitel.com/
Address: 2200 Steeles Ave East, Vaughan, ON L4K 5W3 Canada
Phone Number: 1-800-668-5553 or 905-832-5000
Email Address: [email protected]
Revenue
Mitel’s revenue has grown steadily over the past few years, from $1.5 billion in 2015 to $2 billion in 2016 and $1.7 billion in 2017.
Employee Count
Mitel has approximately 3,000 employees.
Product and Service Offerings
Mitel offers a variety of products and services, including:
- Contact Center Solutions (CCS) – A suite of applications that enable you to manage your customer interactions from beginning to end. CCS includes the following modules:
- Mitel Communication Manager (MCM) – A contact center solution that provides unified communications for your agents, customers and workforce management through one easy-to-use interface.
- Mitel Interaction Center (MIC) – An advanced interactive voice response system that automates customer self-service functions such as account provisioning, service ordering and more.
- Mitel Web Self Service Portal – Provides access for customers who want to manage their own accounts online instead of calling into an IVR system or speaking with an agent directly over the phone line; this portal allows them access via any device connected to internet such as desktop computers laptops tablets smartphones etcetera
Source : Google
Editor by : Softwarehubs
